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The faces are printed (sharp crisp lines).Customization Opt.–Add a family name, quote, logo, or a photo.

All of our clocks are quiet, non ticking, smooth running clocks.They are really expensive to ship and to make. *IMPORTANT: We do NOT accept returns or exchanges on 60 inch clocks unless they were damaged in shipping (as determined by shipping co.). You will need to pay return shipping on your clocks and choose another clock. RETURN INFO (customized clocks): We will exchange your custom clock*. Non-custom clocks will have a 15% restock fee. You will be refunded the cost of the clock (minus our shipping cost). We will approve the return and you can send it back. Clocks will not be refunded if damaged in return shipping. It MUST have the original packaging and be wrapped the same way. Please note: you will NOT receive a refund without a Return Authorization Number since this is how we track the return orders. Once you notify us we will send you a Return Authorization Number. RETURN INFO (non custom clocks): We really like happy customers, so if you are unhappy with your NON CUSTOM large wall clock, please notify us within 5 days of receiving it* and send it (with tracking) within 10 days of giving us notification. We will not take returns for non-working mechanisms.

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We will send you a new mechanism and instructions on how to replace it. After that, you need only pay shipping and handling of $8 for as long as you own your clock. For the first year, we will send you a new mechanism. I buy the best mechanisms I can, but sometimes they get damaged in shipping or have other issues later. It is important to me that you have a working clock. Please let us know if you have a big wall clock in mind that we don’t have on our website. You can add the couples picture or a special thank you phrase along with wedding or hire dates. These clocks make great anniversary clocks presents, logo clocks for businesses, school mascot clocks for senior class gifts, great for the home, and cute kitchen clocks. Do you need a brand new specialty clock designed? Give us a call or email us. You can add a name or phrase, logo, or picture. Because we make them one by one as we get the orders, we can customize them in many ways. This website is super unique because you can have a one of a kind clock made. I started this business about 12 years ago and I am still having fun! Most clocks on my website are original designs.

Thanks for coming by my shop! My family and I live in Arizona. I’m Noelle Ray, the founder and owner of The Big Clock Store.

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